Shipping policy

We currently ship to addresses in the United States only.

Processing

Orders are typically processed in 1–3 business days after we receive them, not including weekends or US federal holidays. You will get a confirmation email when the order is placed, and another message with tracking when it ships.

Delivery

Once an order leaves the warehouse, some items typically arrive in 2–8 business days (about 3–8 business days from order). Others typically arrive in 5–11 business days. Each product page lists the estimated delivery time for that item. If an order includes items with different delivery windows, it may arrive in separate packages. These are estimates, not guarantees. Weather, carrier delays, or an incomplete address can add time.

Shipping is free on orders of $5 or more, after discounts. Orders under $5 have a $2.99 standard shipping fee, which is shown at checkout before you pay.

Where orders ship from

ClearCubby is based in Grain Valley, Missouri. Fulfillment is handled through our supplier’s warehouses, so packages do not ship from Missouri.

Issues in transit

If tracking stops updating, the box arrives damaged, or a package is marked delivered but you cannot find it, email us at hello@clearcubby.com with your order number. We will look into it and, when an item is lost or damaged in transit, we will replace it or refund it.