We currently ship to addresses in the United States only.
Where we ship from
Some items ship from our supplier’s US warehouse, and others ship from our supplier’s warehouse in China. Each product page says where that item ships from. ClearCubby is based in Grain Valley, Missouri, but fulfillment is handled through our supplier’s warehouses, so packages do not ship from Missouri.
Delivery
Items that ship from a US warehouse typically arrive in 3–8 business days. Items that ship from our supplier’s warehouse in China typically arrive in 5–11 business days. If an order includes both, it may arrive in separate packages. These are estimates, not guarantees. Weather, carrier delays, or an incomplete address can add time.
You will get a confirmation email when the order is placed, and another message with tracking when it ships.
Shipping is free on every item we currently sell. If a product ever has a shipping charge, it will be shown at checkout before you pay.
Issues in transit
If tracking stops updating, the box arrives damaged, or a package is marked delivered but you cannot find it, email us at wbpzgwz7@mail.grokbot.com with your order number. We will look into it and, when an item is lost or damaged in transit, we will replace it or refund it.